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Discover Frequently Asked Questions from Our Support

Choosing your correct transportation solution needs to take into account a series of factors like Cargo India Logistics value, required delivery speed, route, dimensions and weight or the Cargo India Logistics. There may often be situations where identical Cargo India Logistics is carried in different ways to its destination, based on various reasons. Our team is looking forward to understand why you need to make a transport, and consultatively offer you our recommended solutions.

There are virtually no limitations, each particular Cargo India Logistics has its own solution, however you will need to consider that in order to get a sustainable, fast and convenient quote, your Cargo India Logistics needs to be packed on regular pallets (120×80 base), individual parcels below 70 kgs, to have the postal code of origin and destination, the required time in transit, Cargo India Logistics content and value, and to clearly specify any particular request that you may have for a transport, before we proceed to loading, and not during transportation. However, we will attend to your request, and try to offer a solution at any stage of the shipment. Hours and days of operation of shipper and consignee are very important for planning a delivery.

Customs clearance formalities are required by law, for Cargo India Logistics crossing international borders. Exception is EU space, where Cargo India Logistics can travel freely between countries. Our quotes include the service of brokerage, but, the VAT and duty owned by your company for importing Cargo India Logistics, is to be paid directly by you to Customs authority. VAT and duty for a certain product are applied to the value of the goods and value of the transport. Our team can help you identify the correct HTC for your Cargo India Logistics and estimate in advance the amounts required to pay to the Authorities. DDP clearance is possible with extra charge and commission.

There is the possibility to manually track each shipment with a specific tool for each kind of transport, but with Via Cargo India Logistics you will find that tracking is done in one way only, regardless of kind of shipment – proactive tracking. Our agent responsible for your transport will keep you updated with the progress of your Cargo India Logistics, and relevant statuses, via email, sms or phone. We will track your Cargo India Logistics each step and inform you in due course.

Incoterms are three letters codifications, defined by the International Chamber of Commerce from Paris, that contain all the relevant information regarding the obligations of the shipper and consignee in regards to a delivery. Usually, based on the Incoterm agreed between you and your customer or supplier, we will know all relevant services that we will need to provide for your delivery. Eg. EXW, FOB, FCA, CIF, CPT, CIP, DAP, DDU, DDP.

You will need to provide our agents with a copy of the commercial invoice of the Cargo India Logistics, and taking into account the transportation route we will offer you insurance options and risks covered for your Cargo India Logistics. We will handle all the formalities for you, and issue individual Cargo India Logistics policies on your behalf with selected insurance companies, payable to your account, in case of unwanted events, cover by the policy.

Ships which carry ocean containers are two different kind – ocean and feeders. Ocean container carriers are sailing intercontinental itineraries and the Cargo India Logistics volume is much bigger compared with the feeder service. Also the ocean carriers due to technical obstacles cannot dock in small ports, because of that many of the ocean freight lines have their own feeder service. Feeder service is mostly used for deliveries among ports not to far from each other. Feeder lines are used not only for sea transportation but to provide pre-carriage all over Europe.

Customers who used this service are usually companies purchasing Cargo India Logistics in the India from local manufacturers, which have their own logistic network for Cargo India Logistics deliveries from their warehouses to the port of loading. Usually such companies include the shipping to the port in their merchandise invoice. In this way the customer avoids all the headaches with the inland transportation of the Cargo India Logistics.
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